Galaxy S20 Ultra's latest issue is an annoying green tint on the display

Last updated: April 15th, 2020 at 12:53 UTC+01:00

Samsung'southward April security patch for the Milky way S20 Ultra appears to take introduced a distinctive visual bug to the company's newest Android flagship. Several users are reporting their smartphones adult a trend to display a distracting green overlay following the latest update.

The effect ostensibly only happens at refresh rates college than 60Hz, both the 120Hz and the secret 96Hz refresh rate. The bulk of the complaints most this issue seem to be from Galaxy S20 Ultra owners who take the Exynos variant.

Green tint troubling simply Exynos variants of the Galaxy S20 Ultra

According to numerous user testimonies, switching the Milky way S20 Ultra to a loftier refresh charge per unit and lowering its brightness to below 30% causes the trouble to manifest in a wide array of apps. Samsung Pay, Camera, Computer, Snapchat, Telegram, PUBG: Mobile, and Chrome are amongst the apps exhibiting the effect. A device reset reportedly solves the problem which did not be prior to the April update. Those two facts are heavy indicators of the phenomenon being a software problems and not a side effect of some underlying hardware flaw.

We too find that this dark-green tint appears when the phone temperature goes above 40C or the battery is at five%, the threshold at which the refresh charge per unit is automatically knocked back to 60Hz from 120Hz. Nosotros were too able to reproduce this result on a device that had 60% battery and was nowhere near the temperature threshold. Basically, this tint will announced when the effulgence is low and the brandish goes downward to 60Hz within an app. As many of yous volition exist well aware past now, the 120Hz refresh rate doesn't work within a lot of apps right at present, virtually notably the Camera app. But turn upwards the brightness a little bit and the tint disappears.

With that said, only owners of the Exynos 990 variant of the Milky way S20 Ultra have chimed in to complain about the green screen outcome so far. Samsung'due south service reps accept still to admit the issues as a known event and are still only offering case-by-case communication which largely comes down to telling users to reset their devices and clean the caches of apps wherein the greenish tint appears. That's just standard troubleshooting advice and doesn't do much to address this issue.

Information technology remains to be seen whether the newly discovered problem is a limited visual artifact or a more widespread bug alike to the notorious red tint plaguing many a Milky way S8 iii years ago. Accept you experienced something similar on a Snapdragon-powered variant? Share your experience with us in the comments below.